Health and Safety

At Hornbill, Health & Safety, Environmental and Quality is at the heart of everything we do. We boast a large number of external accreditations and memberships including:

  • ISO 9001 (Quality)
  • ISO 14001 (Environment)
  • OHSAS 18001 (Health & Safety)
  • Lloyds Register
  • Safe Contractors
  • Contractors Plus
  • NICEIC Low Voltage & Hazardous Area Approved
  • Investors In People
  • Member of the Institute of Measurement & Control
  • Achilles UVDB
  • EUSR
  • EAL
  • City & Guilds
  • CompEx

These accreditations and memberships all form part of our integrated Quality, Environmental and Safety (iQES) systems.

View our iQES Policy here

We would like to bring our customers and suppliers attention to our other policies that include:

View our iQES Corporate and Social Responsibility Policy here
View our iQES Anti Slavery and Human Trafficking Policy here
View our iQES Customer Service Policy here
View our iQES Anti-Bribery Policy here
View our iQES GDPR Compliance Policy here
View our Health & Safety Policy here

The iQES system is a management system which give our staff continuous control over all activities and processes. Emphasis is placed on continuous improvement and the identification of preventative measures or remedial actions. Information, procedures and training is provided to all employees as part of an ongoing process.

The documentation of the system is structured as follows:

  • Manual
  • Policy
  • Legal Register
  • Procedures
  • Work Instructions
  • Risk Assessments
  • Aspects and Impacts
  • Targets and Objectives
  • Records & Documents

The effective implementation and interaction of these documented policies, procedures and instructions ensures the products and services provided conform to the specified requirements of our clients.


Audits and Continuous Improvement

The iQES system is administered and regularly audited by a dedicated iQES Manager and iQES System Administrator, together with supporting staff each responsible for Quality, Environmental and Safety systems. This iQES Group, together with other Senior Managers, convene at regular intervals to review any iQES topics.

Our management systems are audited every year by external auditors, including NQA and Achilles UVDB. This enables us to continually enhance the service our clients receive from us. Hornbill staff, including engineers and technicians, also constantly seek to improve our processes – and a formal structure is in place to implement service upgrades across our entire business.

Plan, Do, Check, Act

Following the proven Plan, Do, Check, Act sequence, Hornbill:

  • Document how work will be carried out
  • Complete the work accordingly
  • Verify the quality of the work and issue test and inspection sheets

Health & Safety

See the table below for our full EHS Statistics.

Year 2013 2014 2015 2016 2017 2018
Fatalities 0 0 0 0 0 0
Major & Over 3 day 0 0 0 0 1 0
Non- Reportable Injuries/First Aid 2 10 4 0 2 6
Dangerous Occurences 0 0 0 0 2 5
Injury Free Events /Incidents 12 10 4 11 8 10
#Lost day cases 0 1 1 0 1 0
Hours Worked 223, 000 270000 290172 326400 374400 156000
Average Employed 110 135 140 160 180 130
Frequency Rate (100,000 hrs) 0 0 0 0 0.27 0.00
Frequency Rate (200,000 hrs) 0 0 0 0 0.53 0.00
Incident Rate 0 0 0 0 5.56 0.00
Improvement Notices 0 0 0 0 0 0
Prohibition Notices 0 0 0 0 0 0
Environmental Notices 0 0 0 0 0 0


Safety Awards

2009 RoSPA Safety Award for Outstanding Performance

2012 RoSPA Safety Award for Outstanding Performance

2012 RoSPA Safety Award for Innovation in Safety Training

2014 RoSPA Safety Award for Outstanding Performance

2015 RoSPA Safety Award for Outstanding Performance

2016 RoSPA Safety Award for Outstanding Performance

2017 RoSPA Safety Award for Outstanding Performance



In addition to legislative environmental conformances, Hornbill are always looking at way to reduce our environmental impact and carbon footprint. Including reducing the consumption of water, energy and fuel.

All staff are encouraged to use paperless systems and we actively recycle:

  • Paper
  • Cardboard
  • Glass
  • Tins
  • Plastics
  • Wood
  • Metals
  • Used Batteries
  • Fluorescent Lamps


Hornbill understand how important quality is to our clients. Therefore, we believe in

‘Right First Time’

There is nothing worse than finding out that your installation does not meet the standards you expected. At Hornbill we take on the objectives of our clients and treat them as our own. This ensures we are able to provide the exact services our clients require.

Hornbill, iQES and you

iQES is your assurance of quality, environmental awareness and safety when you choose Hornbill. It’s also your guarantee of the highest standards of technical expertise and customer care.

To find out more about iQES and our commitment to ongoing quality improvements, please contact us. Call us on +44 (0) 1792 818111 or send us a message below.

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